Click & Collect
Click & Collect is a free delivery-to-store service.
Orders will be ready for collection from our retail store, 42 West Princes Street, Helensburgh.
Orders will be available for collection 2 working days (excluding Bank Holidays) after the order is placed. We’ll send you an email or text message to let you know your order is ready for collection. Please aim to collect your order within 5 days. Our shop hours for collection are: Tuesday - Saturday 11am - 4.30pm
If you are unable to collect your order within 5 days of the collection date, please contact us on +44 (0)1436 671575. Please note we have an answering machine service to leave a message and we will endeavour to return your call as soon as possible.
When collecting your order, you will need to present your order confirmation with either a valid photo ID or the payment card. If somebody is collecting the order on your behalf, they will need to present the order confirmation with a valid photo ID. We cannot release orders without a valid ID.
All orders must be signed for upon collection.
If you have any queries regarding Click & Collect please contact us on +44 (0)1436 671575.